Privacy Policy

How we collect, use, and protect your personal information.

1. Introduction

The Construction Arbitration Centre (Asia Pacific) ("CACAP", "the Centre", "we", "us", or "our") is committed to protecting the privacy and personal information of individuals who interact with our services. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in connection with our operations as an appointing authority and provider of dispute resolution nomination services.

2. Information We Collect

We may collect and process the following categories of personal information:

  • Identity and Contact Information: Name, title, professional qualifications, postal address, email address, telephone number, and other contact details.
  • Professional Information: Curriculum vitae, professional memberships, areas of expertise, publications, and relevant experience in dispute resolution.
  • Nomination and Appointment Information: Information provided in connection with nomination requests, conflict-of-interest disclosures, and appointment processes.
  • Membership and Accreditation Information: Applications for membership, accreditation, and training course enrolment.
  • Communications: Correspondence and communications with the Centre, including enquiries, feedback, and requests for information.
  • Website Usage Information: Information collected automatically when you visit our website, including IP address, browser type, pages visited, and date and time of access.

3. How We Use Your Information

We use personal information for the following purposes:

  • Processing nomination requests and facilitating the appointment of neutrals.
  • Maintaining our panels of arbitrators, mediators, expert determiners, expert witnesses, and dispute board members.
  • Conducting conflict-of-interest checks and verifying professional qualifications.
  • Administering membership applications, accreditation programmes, and training courses.
  • Communicating with you regarding our services, events, and professional development opportunities.
  • Complying with legal and regulatory obligations.
  • Improving our services and website functionality.

4. Disclosure of Information

We may disclose personal information in the following circumstances:

  • To parties involved in a nomination or appointment process, to the extent necessary for the conduct of such process.
  • To appointed neutrals, in connection with their appointment and the discharge of their duties.
  • To professional bodies and regulatory authorities, where required by law or professional obligations.
  • To service providers who assist us in operating our services, subject to appropriate confidentiality obligations.
  • Where required by law, regulation, court order, or other legal process.

5. Data Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, to comply with legal obligations, to resolve disputes, and to enforce our agreements. Panel member information is retained for the duration of panel membership and for a reasonable period thereafter.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, update, or request deletion of your personal information. You may also have the right to object to or restrict certain processing of your personal information. To exercise any of these rights, please contact us at the details set out below.

8. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience and to collect usage information. You may configure your browser to refuse cookies, although this may affect the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact

If you have any questions or concerns regarding this Privacy Policy or our handling of your personal information, please contact us:

Construction Arbitration Centre (Asia Pacific)
Contact the Secretariat

Effective Date: March 2026