An overview of how each dispute resolution process is administered by the Centre.
A party or parties submit a request to the Centre, providing details of the dispute, the expertise required, and any potential conflicts of interest.
The Centre reviews its panel of accredited arbitrators, conducts conflict-of-interest checks, and proposes or appoints a qualified arbitrator or tribunal. Confirmation is issued upon acceptance.
The appointed arbitrator or tribunal assumes responsibility for the conduct of the arbitration in accordance with the applicable rules. Where the parties have elected Centre administration, the Centre provides administrative support throughout the proceedings.
The tribunal manages all aspects of the proceedings, including submissions, evidence, and hearings. The Centre's administrative role, if engaged, supports procedural matters without involvement in the substance of the dispute.
The tribunal issues a binding award, enforceable internationally under the New York Convention. The Centre does not review the substance of awards.
Parties may request the Centre's assistance for replacement of arbitrators, challenges, or related procedural matters.
A party or parties submit a request, providing details of the dispute, required mediator expertise, and any potential conflicts.
The Centre reviews its panel, conducts conflict checks, and proposes or appoints a qualified mediator. Confirmation is issued upon acceptance.
The appointed mediator assumes responsibility for the mediation process in accordance with the parties' agreed rules or procedures.
The mediator facilitates discussions, joint and private sessions, and negotiations to assist parties in reaching a voluntary settlement. The process is confidential.
Where agreement is reached, the parties execute a settlement agreement. Where agreement is not reached, the mediation concludes without a binding determination.
Parties may request the Centre's assistance to replace a mediator if necessary.
A party or parties submit a request, providing details of the technical issues in dispute, the expertise required, and any potential conflicts.
The Centre reviews its panel, conducts conflict checks, and proposes or appoints a qualified expert determiner. Confirmation is issued upon acceptance.
The appointed expert assumes responsibility for the determination in accordance with the parties' agreed rules or procedures.
The expert manages submissions, inspections, meetings, and the evaluation of evidence independently.
The expert issues a binding determination directly to the parties.
Parties may request the Centre's assistance to replace the expert if necessary.
A party submits a request specifying the required expertise, qualifications, and the nature of the proceedings.
The Centre reviews its panel, conducts conflict checks, and nominates suitable expert witnesses for the party's consideration.
The party engages the nominated expert directly. Terms, fees, and instructions are agreed between the party and the expert.
The expert carries out their work independently, preparing expert reports and opinion evidence as instructed.
The expert's engagement concludes in accordance with the terms agreed between the party and the expert. The Centre has no ongoing involvement.
A party or parties submit a request, providing project details, the type of board, the number of members required, expertise needed, and any potential conflicts.
The Centre reviews its panel, conducts conflict checks, and proposes or appoints qualified dispute board members. Confirmation is issued upon acceptance.
The appointed board assumes responsibility for dispute board operations in accordance with the contract and agreed rules.
The board manages site visits, project meetings, dispute hearings, and issues recommendations or decisions independently.
Parties may request the Centre's assistance to replace a board member if necessary.
A party or parties submit a request, providing details of the dispute, the type of neutral required, expertise needed, and any potential conflicts.
The Centre reviews its panel, conducts conflict checks, and proposes or appoints a qualified neutral. Confirmation is issued upon acceptance.
The appointed neutral assumes responsibility for the conduct of proceedings in accordance with the parties' agreed rules.
Parties may request the Centre's assistance with challenges, replacements, or procedural matters.
For proceedings where the parties elect Centre administration, additional administrative support is available. View Administration Services →